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GENERAL RULES
DE MILAN SPA
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Cancellation and Rescheduling
Please cancel or reschedule your appointment at least 24 hours in advance. A cancellation fee may apply if you cancel within 24 hours. -
Hygiene
Please ensure personal hygiene before receiving your massage. This helps ensure a comfortable and relaxing experience for both you and the therapist. -
Health and Safety
Always inform the therapist of any health concerns, injuries, or medical conditions. This allows us to tailor the massage to your specific needs and safety. -
Communication During the Massage
Feel free to communicate if the pressure is too strong or too light. Your comfort and well-being are our top priority, and we want to ensure you have the best experience possible. -
Clothing
Please be aware that you may be asked to undress to your comfort level during the massage. You will always be properly covered with towels to maintain privacy. -
Respect for Privacy
Massage treatments are strictly professional. Any inappropriate behavior will not be tolerated and may result in the immediate termination of the session without a refund. -
Health Limitations
If you are pregnant, undergoing medical treatment, or have a serious health condition, please consult your doctor beforehand and inform the therapist of your situation before receiving treatment. -
Payment
Payment can be made via cash. Payment is due immediately after the treatment unless otherwise agreed upon.